stickytier-demo Rewards — programme rules & terms

stickytier-demo Rewards is the rewards programme of stickytier-demo. By joining, you agree to these terms. Joining. Membership is free and open to our customers. One account per person. Your account is identified by your email address (and your mobile number, if you give one). Earning Points. You earn Points on eligible purchases and activities. The current earning rates, tiers and any limits are shown on this page and may change from time to time. Points from an order may stay on hold until the order is paid, delivered or past its return period. Refunds and cancellations. If an order is cancelled, returned or refunded, the Points earned from it are taken back. If they have already been spent, your balance may be reduced accordingly. Spending Points. You can exchange Points for the rewards shown in your account. Reward codes are for single use, cannot be exchanged for cash, and unused codes return to your balance when they expire. Expiry. Points may expire as described on this page. Your account shows when any of your Points are due to expire. Tiers and perks. Your tier depends on your activity over the period shown on this page. Tiers and their perks can change, and a tier can be lost if you no longer qualify. Fair use. We may pause or close accounts, and cancel Points or rewards, where we find abuse, fraud, duplicate accounts or self-referrals. Changes. We may change or end the programme. If we make a significant change we will tell you by email or on this page. Points have no cash value and cannot be transferred or sold. Deleting your account. If you ask us to delete your information, your membership ends and any unspent Points and unused rewards are cancelled; they cannot be restored or exchanged for cash. Questions? Contact us at saurabh.pushkar8@gmail.com.

This explains how stickytier-demo uses your personal information to run stickytier-demo Rewards. stickytier-demo decides how your information is used for the programme (India's Digital Personal Data Protection Act, 2023 calls us the Data Fiduciary; its main provisions are scheduled to come into force in May 2027, and until then the commitments below are ones we make voluntarily). What we keep. Your name, email address and mobile number (if you give one), your orders with us, the Points you earn and spend, your tier, the people you refer, your birthday if you choose to share it, and a record of what you agreed to and when (for example, whether you want marketing messages). If you have bought from us but not joined. We keep a basic record (your email address and name) so that Points can be credited if you join. We do not send you programme emails. If there has been no activity for 365 days we erase it (if you hold unclaimed Points, once they have expired, and in any case after 730 days); erasing it ends your claim to them. Why we keep it. To run your rewards account: working out what you earn, showing your balance and history, issuing rewards, preventing fraud, and sending you messages about your account — sign-in links. Automated decisions. Your loyalty tier is worked out automatically from your order history using the thresholds the programme publishes. Referral rewards may be placed on hold automatically when our checks find signs of misuse (for example a referral to yourself or an unusually high number in a day). A held referral is only ever refused after a person at the programme reviews it. These steps affect loyalty perks and rewards only; they do not affect your ability to buy, your prices outside the programme, or your legal rights. If you think your tier or a referral is wrong, or want a person to look again, contact us at saurabh.pushkar8@gmail.com and we will have a person review it and reply. Marketing. We only send you marketing messages about the programme if you agree to them. You can change your mind at any time on the Account screen of your rewards account (the profile icon at the top of the rewards page). Who we share it with. We use StickyTier, a service of Lazy Objects Private Limited (Intentstack), in India, to operate the programme. StickyTier processes your information only on our behalf and on our instructions, as our processor, and stores it in India. To deliver our emails to you, your email address and the message are passed to Resend, an email delivery service — Japan (AWS Tokyo region); Resend, Inc. is based in the United States. Our online store platform applies your rewards at checkout. We do not sell your information. Your rights. We commit to the following now; when the relevant provisions of the law apply to us, you will also have the statutory rights. You can: - get a summary of the personal information we hold about you and what we do with it — you can also download a copy yourself at any time from the Account screen of your rewards account (the profile icon at the top of the rewards page); - ask us to correct, complete or update it; - ask us to erase it; - withdraw your consent to marketing, as easily as you gave it; - nominate another person to use these rights for you if you die or become unable to. To use any of these, write to saurabh.pushkar8@gmail.com. You can also ask us to pause your membership. Complaints. If you have a complaint about how we handle your information, write to saurabh.pushkar8@gmail.com. We will acknowledge it promptly and respond as soon as we reasonably can. Where the law that applies to us sets a response time, we will meet it. When the complaint provisions of India's Digital Personal Data Protection Act come into force, you will also be able to complain to the Data Protection Board of India. How long we keep it. For as long as you are a member and the programme runs. If you ask us to delete your information we remove your name, email address, mobile number and birthday, and delete your orders, Points history, balance and rewards, keeping no totals of them. Copies in backups and server logs are deleted when those expire (up to 180 days for logs; backup periods are in the StickyTier privacy policy). Contact. For any question about your information, write to saurabh.pushkar8@gmail.com.